WhatsApp Business

WhatsApp Business is an Android application in the Communication category. It extends the familiar WhatsApp communication model with tools intended for business conversations. It is designed for businesses that need to communicate with customers through calls and messages while presenting a professional business identity.

The app provides free calls and free international messaging, although data charges may apply. Automated quick replies and away messages can handle recurring responses when the business is unavailable. Labels help users organize, filter, and find important conversations. A status can be used to share an offer or news with customers.

A professional business profile supports customer communication and helps present business information in one place. WhatsApp Business also includes a product catalog, targeted offers, advertisements that link to WhatsApp, and in-app ordering and payment capabilities. Businesses can keep personal and business accounts on one device when they use two different phone numbers, and a WhatsApp backup can be used to transfer messages, media, and contacts to the business account.

MirrorNest lists WhatsApp Business under Android software for Communication and identifies its license as demo trial. MirrorNest links directly to the official release instead of hosting or mirroring the application. This distribution arrangement sends readers to the original release while keeping the catalog entry focused on the product and its business communication functions. The app is described as free to download and use, with a combination of free and paid features.

Free to use — a paid version with additional features is also available.